SPOC Automation Blog

We’re there the day they install your SPOC drive. But if a part ever fails — we’re there for you that day too.

Posted on April 09, 2019 by SPOC Automation

When you buy a drive from SPOC Automation, the customer experience definitely doesn’t end after the drive is installed and up and running. We build our drives to last under rough conditions, from the summer heat in West Texas to the bone-chilling cold of North Dakota in the winter.

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Topics: Customer Support

SPOC Steps Up Customer Service

Posted on October 11, 2017 by Miller Coop

Nothing’s more frustrating than having to track down tech support. And nothing’s more gratifying than getting instant attention and expert answers from people you truly trust. That was the basis for bolstering SPOC’s support capabilities with our first-ever Live Chat feature. Now, whether you’re inside an office, out on the road, or performing work at the well, you can get simple, speedy support from a SPOC specialist.

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Topics: Customer Support

SPOC's Chat Optimizes Customer Support

Posted on August 17, 2017 by Miller Coop

Imagine this: It’s the middle of the day and the sun is blazing. You’re out in the field doing your best to fix an equipment issue, but you’ve run out of ideas. You’re tired and frustrated and feeling stuck. No one else is around and you need some help in a hurry. 

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Topics: Company News, Customer Support


Change in the oil and gas industry is as constant as the sun rising in the east. Every year, we learn new techniques for lifting product from the ground more efficiently and for lower cost. At SPOC Automation, we are passionate about sharing our insights, our hard-earned lessons with our channel partners and our customers. Here, we'll discuss new innovations in lifting technology and all of its many applications.

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